Privacy Policy

Who we are

Corky's Cleaning is a family-owned carpet and upholstery cleaning business based in Surrey, UK. Our website address is https://corkyscleaning.co.uk.

What personal data we collect and why

When you use our contact form, we collect your name, email address, phone number, and message content. We use this information solely to respond to your enquiry and provide you with a quote or arrange a booking.

When you call or WhatsApp us, we may keep a record of your contact details and the details of your enquiry to provide our service.

How we use your data

• To respond to your enquiries and provide quotes
• To arrange and carry out cleaning services
• To send booking confirmations and follow-ups
• To improve our website and services based on general usage patterns

We do not use your data for marketing purposes unless you have given explicit consent.

Data sharing

We do not sell, trade, or share your personal information with third parties. Your data is kept confidential and used only for the purposes stated above.

Cookies

Our website uses essential cookies required for the site to function correctly. We do not use tracking or advertising cookies.

Data retention

We retain your contact information and enquiry details for as long as necessary to provide our service and for a reasonable period afterwards. You can request deletion of your data at any time.

Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data

Contact us

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us:

• Email: [email protected]
• Phone: 07775 674 548